Return Policy
At Z'Est, your satisfaction is our number one priority! If there is an issue with your order, please contact us immediately at janez@zesthere.com, so we can assist in resolving the problem.
Due to the bespoke nature of our products, we are unable to offer refunds. However, we’re committed to ensuring your experience is a positive one and will work with you to address any concerns. Thank you so much for understanding.
Shipping Policy
We ship using UPS and/or USPS. U.S. card-pack shipping is $5.99 for 8 cards, $7.49 for 16, or $8.99 for 24. The largest pack sets the base rate once; each additional card pack adds $3. Annual subscription shipping is separate. Applicable tax is calculated at checkout.
If you need your order by a specific date, we recommend reaching out to us at janez@zesthere.com before placing your order to ensure timely delivery. We’re happy to help!